Privacy policy

Privacy Policy

At Blanc Project, protecting your personal information is an integral part of the care and attentive service our customers appreciate. This Privacy Policy explains how we collect, use, and protect your data when you visit https://blanc-project.com/, place an order, or contact our customer service team. By using our site, you agree to the practices described below. If you do not agree, we invite you not to use our services.

Who We Are

Company name: Vita Nostra (trading as Blanc Project)
Address: Kanaalstraat 25-2, 1054WZ Amsterdam, Netherlands
Telephone: +31617326729
Email: support@blanc-project.com

Data We Collect

When you use our site, we may collect:

  • Technical data such as your IP address, browser type, and time zone
  • Personal information provided when placing an order, such as your name, email address, telephone number, delivery address, and payment information
  • Information you provide when contacting us, such as support requests

How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Provide customer service
  • Protect our site and prevent fraud
  • Personalize your shopping experience
  • Send updates, offers, or marketing messages, only if you have opted in to receive them

Sharing Your Data

We share your data only with trusted partners, such as:

  • Payment providers
  • Delivery services and carriers
  • Technical and marketing providers such as Shopify
  • We never sell or rent your personal data.

Cookies

Our site uses cookies to:

  • Remember your preferences
  • Improve site performance
  • Offer you content tailored to your interests

You can disable cookies in your browser settings, but some site features may not work properly.

Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Correct or delete your data
  • Restrict the processing of your data
  • Receive a portable copy of your data
  • Withdraw your consent at any time, including unsubscribing from newsletters

To exercise your rights, contact us at: support@blanc-project.com

Protection of Children

Our services are intended for adults. We do not knowingly collect data relating to individuals under 18 years of age. If any such data is identified, it will be deleted immediately.

International Data Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your data outside the European Economic Area or the United Kingdom, we will use recognized mechanisms, such as the European Commission's standard contractual clauses, or any equivalent applicable in the United Kingdom, unless the country concerned is recognized as providing an adequate level of protection.

Data Security and Retention

We place great importance on data security and retain your information only for as long as necessary to:

  • Provide our services
  • Comply with our legal obligations
  • Resolve disputes

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on the Blanc Project website. We recommend that you review it regularly.

Contact Us

For any questions about this policy, please contact us:

Company name: Vita Nostra (trading as Blanc Project)
Address: Kanaalstraat 25-2, 1054WZ Amsterdam, Netherlands
Email: support@blanc-project.com

Thank you for trusting Blanc Project. We are committed to protecting your information while providing you with a smooth and enjoyable shopping experience.